A custom contract will be delivered to you via email. Your contract must be signed before any project is started and is good for 7days.
Contracts will are not limited to research, samples, renders, concepts and more.
All payment are due upon receipt. A 50% deposit is required for all projects and remaining balance of the project is due the day of the launch of your website. For logos and print collateral materials 100% payment is due upfront.
Because the product sold in on our website are digital, they cannot be returned and are therefore, non-refundable. For physical items like stationary, business cards, print collateral and apparel. Items cannot be returned after a proof has been approved by the client. Apparel items that are in conjunction with a promotion or charity are non-refundable but are exchangeable. Customer is responsible for shipping costs. If you have further questions please email firstname.lastname@example.org